Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
*20% restock fee may apply
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
We offer free shipping on all orders in the U.S. including Hawaii, Alaska, Puerto Rico and the U.S. Virgin Islands. We ship via USPS Priority Mail to Hawaii, Alaska, Puerto Rico, and the U.S. Virgin Islands since UPS and FedEx charge International Rates to those destinations. We do offer free shipping to Canada via UPS Ground(We even fill out the NAFTA paperwork) since UPS changed their rates. We ship globally via USPS International Priority Mail as they are the most affordable option, but expedited shipping through FedEx or UPS is available upon request, please call or Contact Us to get a quote.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.